We loved spending time by the pools, especially the longest one with its swim-up bars. The kids enjoyed the supervised club, allowing us to relax while they had fun. Great activities throughout the day kept everyone entertained, including a lively atmosphere at night.

My kids wished there were more dining options available, especially for lunch, as the popular spots were always crowded. It would be a lot better if we could make reservations more easily for families.

beautiful oasis with a few drawbacks

The layout is stunning and creates a serene atmosphere! The beach is expansive and very enjoyable. The staff truly stands out, being the friendliest I have encountered.

The pool area can get crowded during peak times.

Target audience luxury seekers

So, we got this beach basket that was supposed to be complimentary. That was a decent surprise, unlike zero special gifts for our 25th anniversary, which honestly felt like a slap in the face after I had informed them ahead of time.

It ain't cheap, but I guess you pay for the status.

Gourmet restaurant La Cayenne's steaks!

Impressive amenities and a fantastic beach view elevated the stay. The gourmet restaurant offered an incredible menu, especially the spare ribs, making every meal memorable. However, the check-in process was slow, and additional charges were common even with an all-inclusive package, diminishing the overall experience. Staff friendliness varied, with some members focusing more on upselling than service.

We had an awesome time enjoying the beachfront access and chilling by the outdoor pool with a drink in hand. The live entertainment in the evenings was top-notch, making every night feel special. Just a heads up, the food wasn’t always consistent, but it didn’t ruin our fun overall! 🌴

Loved the aqua aerobics and live music; made my stay feel vibrant. The ocean view from my room was stunning with waves crashing at night.

Felt like it was a home away from home, no complaints whatsoever.

Unexpected pleasures by the beach

The beach club was my favorite spot to relax, with stunning views and refreshing drinks. I loved waking up to the waves right outside my room!

Beautiful beach and lots of activities like snorkeling and themed dinners. Staff not very attentive at the bars, long waits.

This place suits me perfectly with great amenities like 24-hour reception, beautiful outdoor swimming pool, and free Wi-Fi. The staff even helped me with my bags during my first stay, which I remember fondly. Highly recommend for a relaxing holiday!

Beautiful beach and great upgrade to oceanview room. Refrigerator never worked despite reporting.

The beach was gorgeous, and we loved the longest pool around with swim-up bars. Enjoyed the frequent live shows. Just a heads up, service can be slow at times, especially room service, so be patient.

It was just an optimal selection for one night in Cancun at a reasonable price. The staff at the bar were friendly and remembered my drink order. Check the timing of the restaurant services so you’re not stuck waiting.

Request beach towels early, as they can run out quickly. Also, remember to reserve dining spots ahead of time for the best options.

amazing proximity to parks and archaeological sites

I loved how close I was to the Mayan Museum of Cancun, just a 10-minute walk away, which made exploring the rich history so convenient, and the beautiful park areas near the beach allowed for a relaxing stroll in the evenings. the room itself was neat and tidy, perfect for a single traveler comfortable in well-kept surroundings.